Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at service@inginuity-time.com

If your return is accepted, we’ll send you a return shipping label (please read the cost of the return), as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at service@inginuity-time.com.

 

Cost

Returns due to seller's reason (Damaged , Worn Parts , Used Parts , Defective Parts , ) , Seller is responsible for the cost of shipping and restock fee, seller sends pre-paid shipping label with full refunding after receiving the package

Returns due to buyer‘s reason (No longer needed , Do not like , Find better price , Etc) , Buyer is responsible for the cost of shipping and restock fee, buyer sends package back , seller sends full refunding after getting the package , or seller sends pre-paid shipping label and deduct the costs from the refunding

Note : If the parts does not fit while it is described as compatible in the listing , seller is responsible for the return cost , if the parts does not fit while it is described as not compatible in the listing , buyer is responsible for the cost 

Car Light Warranty Statement

1. Warranty Period

We provide a 2-year warranty for all car lights.

2. Warranty Coverage

We undertake free warranty services for all non-external force damages occurring within the warranty period, including but not limited to the following conditions:
  • Water leakage of car lights
  • Functional failure of car lights
  • Internal cracks, flaws and melting of car lights
  • Any other damages not caused by external forces

3. Non-Warranty Scope

Damages caused directly by external human forces are not covered by the warranty. The following situations are excluded from free warranty:
  • Breakage and cracks caused by collision, abrasion and other external impacts
  • Other damages attributable to external force destruction

4. Warranty for Supporting Accessories

All supporting accessories matched with the car lights, including wiring harnesses, plugs, drivers and other supporting parts, are also covered by the 2-year warranty policy.

5. Warranty Service Method

Take automotive tail lights as an example: if any damage within the warranty scope occurs within 2 years, we will provide free replacement service for the defective products.

6. Fault Instructions for Out-of-Warranty Period

If the product fails after the expiration of the 2-year warranty period, the buyer shall bear the replacement cost. We will provide replacement accessories at our cost price.
In terms of tail lights (a complete set of 4 pieces), the buyer only needs to purchase the faulty single or multiple pieces instead of the whole set for replacement.